Public Nook

Connect with your neighbors in your community!

Privacy Policy

Last Updated: October 24, 2025

1. Introduction

Public Nook ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone number)
  • ZIP code and location information
  • Account credentials (username and password)
  • Profile information (bio, preferences)
  • User role information (user, vendor, HOA admin, community admin)

Community and Interaction Data

When you use the Service, we collect information about your interactions:

  • Community memberships based on ZIP code
  • Messages posted on community message boards
  • Vendor reviews and recommendations
  • HOA affiliations and communications

Vendor Information

If you register as a vendor, we collect additional business information:

  • Business name and category
  • Business description and contact details
  • Advertisement content and promotional materials
  • Customer reviews and ratings

Automatically Collected Information

  • IP address and device information
  • Browser type and operating system
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Connect you with neighbors in your ZIP code
  • Display community information and message boards
  • Enable vendor listings and advertisements
  • Process and display user recommendations and reviews
  • Send administrative notifications and updates
  • Improve and personalize user experience
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

4. Information Sharing and Disclosure

Public Information

Certain information is publicly visible on the Service, including:

  • Your name and profile information in community directories
  • Messages posted on community message boards
  • Reviews and ratings for vendors
  • Vendor business listings and advertisements

ZIP Code-Based Sharing

To facilitate neighbor connections, we share your basic profile information (name, contact preferences) with other users in your ZIP code. You can control the visibility of certain information in your privacy settings.

With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer service.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights and Choices

You have the right to:

  • Access and receive a copy of your personal information
  • Correct or update inaccurate information
  • Request deletion of your personal information
  • Opt-out of certain data collection and use
  • Withdraw consent where applicable

7. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe.

10. Third-Party Links

The Service may contain links to third-party websites (such as vendor websites). We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

11. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

12. International Users

If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@publicnook.com
Address: Public Nook Privacy Team
Phone: 1-800-PUB-NOOK
Created By Reboot Computer Services inc.

← Back to Home